FAQ

What if I'm a complete beginner?

All beginners are welcome. Our tutors are flexible and can work with all levels of ability.

Who's eligible for concession priced tickets to your workshops?

Students, over 60’s and unemployed people are all eligible for our concession tickets.

After the class finishes, when do I get my pots back?

Pots need to be dried, bisque-fired, glazed and then fired again. This process takes 2-4 weeks. More information can be found here.

Will my pots be food and drink safe?

Our glazes are all food & drink safe.

Do you do venue hire?

Yes we offer private venue hire for functions and parties (Hen do’s & kids birthday parties etc).

More info about our venue hire can be found here

Do you do kiln hire?

Yes we can offer kiln hire however it’s very important that you can first give us the information regarding the clay used to make the pieces you need fired.

Is your space wheelchair accessible?

Yes we have a ramp to come into the studio. However, we don’t currently have disabled toilets. We apologise for the inconvenience. 

What if I can't make one of the classes in a block?

Please see our Cancellation Policy

Do we do gift vouchers?

Yes, please note classes can only be redeemed in-store. But the upside of this is that you don't have to pay the eventbrite fee that's normally added when booking online.

Purchase a voucher here.

If I can’t attend can I get a refund?

No, please see Cancellation Policy.

Where is your makers shop?

Our makes shop is right next to our studio space on the front of Shawlands Arcade.

I picked up my ceramics and they are cracked/chipped, can I get a refund?

Ceramics are unpredictable at the best of times. Every effort will be made by our tutors to advise you on how to prevent items cracking or breaking in the kiln, but sometimes items will break during firing sporadically. Unfortunately in the event of this happening, we cannot offer refunds.

Do you do drop-in sessions?

All of our events are ticketed. But we sometimes have drop-in sessions if we secure funding for community events projects.

Follow our social media & join our mailing list to be the first to hear about drop-in sessions.

Do you have any kids classes?

All of our classes are for adults (18+) unless stated otherwise.

We are aiming to have more classes for kids in 2023, keep an eye on our socials & join our mailing list to be the first to hear.