FAQ

What if I'm a complete beginner?

All beginners are welcome. Our tutors are flexible and can work with all levels of ability.

After the class finishes, when do I get my pots back?

Your glazed ceramic items will be ready to collect in 2-4 weeks. When we have a kiln to unload of finished work, this will be notified via our media channels. Please check these regularly regarding the status of your items. It is the responsibility of the participant to check in by phoning, emailing or visiting the space to collect items. We will retain fired items for one month after firing is completed. (A total of 8 weeks from the date of your session) Please be sure to check so that you can take home your lovely pieces within the timeframe outlined. Many thanks!

Will my pots be food and drink safe?

Our glazes are all food & drink safe.

Do you do venue hire?

Yes we offer private venue hire for functions and parties (Hen do’s & kids birthday parties etc).

For more info contact us directly. 

Do you do kiln hire?

Yes we can offer kiln hire however it’s very important that you can first give us the information regarding the clay used to make the pieces you need fired.

Is your space wheelchair accessible?

Yes we have a ramp to come into the studio. However, we don’t currently have disabled toilets. We apologise for the inconvenience. 

What if I can't make one of the classes in a block?

Please see our Cancellation Policy

Do we do gift vouchers?

Yes, please note classes can only be redeemed in-store. But the upside of this is that you don't have to pay the eventbrite fee that's normally added when booking online.

Purchase a voucher here.

If I can’t attend can I get a refund?

Unfortunatley we cannot offer a refund, please see our Cancellation Policy.

Where is your makers shop?

Our makes shop is in our studio space.

I picked up my ceramics and they are cracked/chipped, can I get a refund?

Ceramics are unpredictable at the best of times. Every effort will be made by our tutors to advise you on how to prevent items cracking or breaking in the kiln, but sometimes items will break during firing sporadically. Unfortunately in the event of this happening, we cannot offer refunds or exchanges for broken or chipped pottery. You can, however, book onto another class and or purchase a replacement. 

Do you do drop-in sessions?

All of our events are ticketed. But we sometimes have drop-in sessions if we secure funding for community events projects.

Follow our social media & join our mailing list to be the first to hear about drop-in sessions.

Do you have any kids classes?

All of our classes are for adults (18+) unless stated otherwise.

We are aiming to have more classes for kids in 2023, keep an eye on our socials & join our mailing list to be the first to hear.